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Single Wall Coffee Cups

Our Single Wall Coffee Cups are perfect for cafes, restaurants, and coffee enthusiasts who prioritize quality and sustainability. Crafted from high-quality, eco-friendly paper, our cups provide a durable option for hot beverages. The sleek, single-layer design ensures a comfortable grip and keeps drinks at the perfect temperature. Available in various sizes, they’re ideal for everything from espresso shots to large lattes. ​

Lightweight, Versatile, and Sustainable Drinkware Solutions

ZenPacks’ Single Wall Cups offer a practical and eco-friendly solution for a wide range of hot and cold beverages. Made from FSC certified paper, these cups support sustainable forestry practices and provide a cost-effective option for both everyday use and special occasions. Their lightweight design and affordability make them a versatile choice for cafes, restaurants, and events.

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Our Single Wall Cups are fully recyclable and feature biodegradable coatings to further enhance environmental sustainability. Produced in facilities with ISO 9001 and ISO 14001 certifications, they also comply with HACCP standards, ensuring safety and quality. Choose ZenPacks’ Single Wall Cups for reliable, eco-conscious drinkware that supports your business and sustainability goals.

01

Single Wall Coffee Cup Benefits 

  • Lightweight and Versatile: Designed for a variety of hot and cold beverages, providing a cost-effective and flexible solution for your drinkware needs.

  • Eco-Friendly Materials: Made from FSC certified paper, ensuring that the raw materials are responsibly sourced and supporting sustainable forestry practices.

  • Customizable Options: Available in various sizes with customization options, allowing you to enhance your brand visibility and create a professional appearance.

  • Recyclable: Fully recyclable, helping to reduce environmental impact and support a circular economy.

  • Affordably Priced: Offers a budget-friendly alternative without compromising on quality, making it ideal for high-volume use.

02

Material & Compost Certifications 

  • FSC Certified Paper: Sourced from responsibly managed forests, ensuring sustainable practices and environmental protection.

  • Australian Recycling Guidelines: Complies with Australian recycling guidelines, promoting responsible disposal and supporting sustainability.

  • Biodegradable Coatings: Uses biodegradable or water-based coatings to minimize environmental impact and enhance product sustainability.

03

Facility Certifications

  • ISO 9001 (Australian Standard): Quality management certification ensuring consistent product quality and performance.

  • ISO 14001 (Australian Standard): Environmental management certification reflecting our commitment to reducing environmental impact.

  • HACCP Certified: Compliance with Australian food safety standards, ensuring the safe use of our single wall cups in food applications.

  • Green Star Certified: Recognition for our environmentally sustainable building practices and operations in our facilities.

  • Australian Packaging Covenant (APC) Compliance: Adherence to national standards for sustainable packaging and recycling practices.

  • Environmental Choice Australia (ECA) Certification: Certification for products meeting strict environmental performance criteria in Australia.

Porta Filters
  • What is Zenpacks?
    Zenpacks is a distributor specializing in eco-friendly packaging solutions and biodegradable products. We provide a curated selection of sustainable packaging options designed to meet the needs of businesses and individuals looking to reduce their environmental footprint.
  • How can Zenpacks benefit me?
    Zenpacks offers a range of benefits for businesses and individuals seeking sustainable packaging solutions. By choosing our eco-friendly products, you can demonstrate your commitment to environmental responsibility, reduce your carbon footprint, and appeal to environmentally conscious consumers.
  • Is Zenpacks suitable for businesses of all sizes?
    Yes, Zenpacks caters to businesses of all sizes, from small startups to large corporations. Whether you're a local retailer, an e-commerce store, or a multinational company, we offer scalable packaging solutions to meet your specific needs and budget.
  • How do I get started with Zenpacks?
    Getting started with Zenpacks is easy! Simply browse our online catalog of sustainable packaging products and place your order directly through our website. Our user-friendly platform makes it simple to find the perfect packaging solutions for your business.
  • What types of products are available on Zenpacks?
    Zenpacks offers a wide range of eco-friendly packaging products, including biodegradable bags, compostable containers, recyclable boxes, sustainable wraps, and more. We source our products from trusted suppliers committed to environmental stewardship and ethical manufacturing practices.
  • Can I access Zenpacks products on different devices?
    Yes, you can access Zenpacks and place orders for our products on a variety of devices, including desktop computers, laptops, smartphones, and tablets. Our responsive website ensures a seamless shopping experience across different screen sizes and operating systems.
  • How often is new inventory added to Zenpacks?
    We regularly update our inventory with new eco-friendly packaging products to provide our customers with the latest options for sustainable packaging solutions. While the frequency of updates may vary, you can expect to find new additions to our catalog on a regular basis.
  • Does Zenpacks offer customization options for packaging products?
    Yes, Zenpacks provides customization services for select packaging products. Whether you're looking to add your logo, branding, or specific design elements to your packaging, our team can work with you to create custom solutions that meet your unique requirements.
  • Are Zenpacks products certified as eco-friendly and sustainable?
    Yes, Zenpacks products are carefully selected to meet stringent eco-friendly and sustainable standards. Many of our packaging options are certified by recognized organizations and adhere to industry-leading sustainability certifications, ensuring that they are environmentally responsible and ethically sourced.
  • Does Zenpacks offer bulk discounts for large orders?
    Yes, Zenpacks offers competitive pricing and bulk discounts for customers placing large orders. Whether you're ordering in small quantities or purchasing in bulk, our pricing structure is designed to provide cost-effective solutions for businesses of all sizes.
  • Can I request samples of Zenpacks products before making a purchase?
    Yes, Zenpacks offers sample requests for select products to help you evaluate their quality, functionality, and suitability for your specific needs. Contact our customer service team to enquire about sample availability and request samples for testing and evaluation.
  • Does Zenpacks provide educational resources or guidance on sustainable packaging practices?
    Yes, Zenpacks is committed to promoting environmental awareness and sustainability. We provide educational resources, articles, and guidance on sustainable packaging practices to help businesses make informed decisions and reduce their environmental impact through responsible packaging choices.
  • How does Zenpacks contribute to environmental conservation efforts?
    Zenpacks actively supports environmental conservation efforts by offering eco-friendly packaging alternatives that minimize waste, reduce carbon emissions, and promote the use of renewable resources. Additionally, we donate a percentage of our profits to environmental organizations dedicated to protecting natural habitats and biodiversity.
  • How do I find the right packaging products for my needs on Zenpacks?
    Finding the right packaging products on Zenpacks is easy! You can browse our online catalog and use filters such as product type, material, size, and eco-friendly certifications to narrow down your options. If you need assistance, our customer support team is available to help you find the perfect packaging solutions for your specific needs.
  • What should I do if I encounter issues with my Zenpacks order?
    If you encounter any issues with your Zenpacks order, such as damaged items, missing items, or incorrect products, please contact our customer support team immediately. We will work quickly to resolve the issue and ensure your satisfaction with your order.
  • Do Zenpacks products come with warranties or guarantees?
    Yes, Zenpacks stands behind the quality of our products. Many of our packaging products come with warranties or guarantees against defects in materials and workmanship. If you experience any issues with your Zenpacks products, please contact us for assistance with warranty claims or replacements.
  • Can I track the status of my Zenpacks order?
    Yes, you can track the status of your Zenpacks order using the tracking information provided in your order confirmation email. Once your order has been shipped, you will receive a tracking number that you can use to monitor the progress of your shipment and estimated delivery date.
  • How do I return or exchange products purchased from Zenpacks?
    If you need to return or exchange products purchased from Zenpacks, please review our return policy for eligibility and instructions. Contact our customer support team to initiate a return or exchange request and receive further assistance with the process.
  • Can I get assistance with custom packaging design or branding services from Zenpacks?
    Yes, Zenpacks offers custom packaging design and branding services for businesses looking to create unique and memorable packaging solutions. Contact our team to discuss your specific requirements and learn more about our custom packaging services.
  • Does Zenpacks provide installation or assembly instructions for packaging products?
    Yes, Zenpacks provides installation or assembly instructions for select packaging products that require assembly or setup. These instructions are included with the product or can be provided upon request. If you need assistance, please contact our customer support team for guidance.
  • What materials are used in Zenpacks' eco-friendly packaging products?
    Zenpacks' eco-friendly packaging products are made from sustainable materials such as recycled paper, cardboard, biodegradable plastics, compostable materials, and plant-based alternatives. We prioritize environmentally friendly materials to minimize our impact on the planet.
  • Can I request samples of Zenpacks products before making a bulk purchase?
    Yes, Zenpacks offers sample requests for select products to help you evaluate their quality, functionality, and suitability for your needs. Contact our customer support team or fill in our form to enquire about sample availability and request samples for testing and evaluation.
  • How do I dispose of Zenpacks' biodegradable or compostable products responsibly?
    Zenpacks' biodegradable and compostable products are designed to break down naturally in composting facilities or home compost bins. Please check local regulations and guidelines for proper disposal methods in your area. Our customer support team can provide additional guidance on responsible disposal practices.
  • Can I transfer my Zenpacks account to another user or business entity?
    No, Zenpacks accounts are non-transferable and cannot be transferred to another user or business entity. Each account is associated with specific user information and cannot be transferred once created.
  • How do I update my account information, such as my contact details or business address?
    You can update your account information, including your contact details and business address, by logging in to your Zenpacks account and navigating to the "Account Settings" or "Profile" section. From there, you can edit your information and save the changes.
  • How do I create an account with Zenpacks to access product prices and products?
    To access product prices and products on Zenpacks, you need to create an individual account. Visit our website and click on the "Sign Up" or "Register" button. Follow the prompts to provide your information, including your business details, and create a password. Once your account is approved, you will have access to view product prices and purchase products.
  • What are the benefits of creating a Zenpacks account for my business?
    Creating a ZenPacks account for your business allows you to access exclusive product prices, view detailed product information, and purchase products tailored to your needs. You can also manage your orders, track shipments, and receive updates on new products and promotions. Plus, you'll earn loyalty points with every purchase, which can be redeemed for discounts on future orders.
  • How do I ensure the security of my Zenpacks account and protect sensitive information?
    Zenpacks prioritizes the security of your account and sensitive information. We employ industry-standard encryption protocols, secure authentication methods, and regular security updates to safeguard your data. Additionally, you can implement additional security measures such as two-factor authentication and password policies within your account settings.
  • Can I share my Zenpacks account with others?
    No, Zenpacks accounts are intended for individual use and cannot be shared with others. Each user should have their own account to access product prices and make purchases.
  • What should I do if I forget my Zenpacks account password?
    If you forget your Zenpacks account password, you can reset it by clicking on the "Forgot Password" link on the login page. Follow the instructions to reset your password and regain access to your account.
  • Can I view my order history and track the status of my shipments through my Zenpacks account?
    Yes, you can view your order history and track the status of your shipments through your Zenpacks account. Simply log in and navigate to the "Orders" or "Order History" section to view past orders and track the progress of your current shipments.
  • How do I contact Zenpacks customer support if I have account-related questions or issues?
    If you have account-related questions or issues, you can contact Zenpacks customer support through the "Contact Us" page on our website. Alternatively, you can reach out to our support team via email at info@zenpacks.com.au or phone for assistance with your account.
  • How can I manage my product subscriptions within my Zenpacks account?
    Managing product subscriptions within your Zenpacks account is simple. Log in to your account and navigate to the "Subscription Management" section. From there, you can view details of your current subscriptions, including product offerings, pricing, and renewal dates. You can also make changes to your subscriptions, such as upgrading or downgrading your plan, adding or removing products, or adjusting billing preferences. Additionally, you can set up subscription notifications to receive updates on upcoming renewals or changes to your subscription status. If you need further assistance with managing your product subscriptions, our customer support team is available to help.
  • What shipping methods does Zenpacks offer?
    Zenpacks offers a variety of shipping methods to accommodate different delivery needs. These may include standard shipping, expedited shipping, and express shipping options. The availability of specific shipping methods may vary depending on your location and the products you've ordered.
  • How long does it take for orders to be processed and shipped by Zenpacks?
    Orders placed with Zenpacks are typically processed and shipped within 1-7 business days of payment confirmation. Once your order has been shipped, you will receive a shipping confirmation email with tracking information to monitor the progress of your delivery.
  • Does Zenpacks offer international shipping?
    Yes, Zenpacks offers international shipping to select countries worldwide. International shipping options and delivery times may vary depending on the destination country and customs regulations. Please note that additional fees such as customs duties or import taxes may apply for international orders.
  • How can I track the status of my Zenpacks order?
    You can track the status of your Zenpacks order by logging in to your account and navigating to the "Order History" or "Track My Order" section. Alternatively, you can use the tracking information provided in your shipping confirmation email to monitor the progress of your delivery directly through the carrier's website.
  • What should I do if there are issues with my Zenpacks order during shipping or delivery?
    If you encounter any issues with your Zenpacks order during shipping or delivery, such as delayed delivery, damaged items, or missing packages, please contact our customer support team immediately. We will work with you to resolve the issue and ensure that you receive your order in a timely manner.
  • Can I expedite shipping for urgent orders with Zenpacks?
    Yes, Zenpacks offers expedited shipping options for customers with urgent order requirements. During the checkout process, you will have the opportunity to select expedited shipping if available for your location. Additional fees may apply for expedited shipping services.
  • What is Zenpacks' policy on returns and exchanges for shipped items?
    Zenpacks has a hassle-free returns and exchanges policy for shipped items. If you are not completely satisfied with your purchase, you may return or exchange eligible items within 21 days of delivery. Please review our returns policy for eligibility criteria and instructions on how to initiate a return or exchange.
  • Does Zenpacks offer free shipping for orders above a certain amount?
    Yes, ZenPacks may offer free shipping for orders that meet a minimum purchase threshold. For the Sydney metro area, we offer free shipping on eligible orders. The minimum order amount for free shipping may vary depending on your location and any current promotions. Please check our website or promotional emails for details on ongoing free shipping offers.
  • What happens if my Zenpacks order is lost or damaged during shipping?
    In the rare event that your Zenpacks order is lost or damaged during shipping, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and arrange for a replacement or refund as appropriate. Your satisfaction is our top priority, and we will strive to resolve any shipping-related issues promptly.
  • How can I provide feedback on Zenpacks' shipping and delivery services?
    We value your feedback on Zenpacks' shipping and delivery services! You can provide feedback by contacting our customer support team directly or by completing a satisfaction survey sent to you after your order has been delivered. Your input helps us improve our services and ensure a positive experience for all customers.
  • What payment methods does Zenpacks accept?
    Zenpacks accepts a variety of payment methods to accommodate our customers' preferences. These may include credit cards (Visa, Mastercard, American Express), debit cards, PayPal, and other secure online payment options. We do not currently accept cash payments or checks.
  • When will my credit card be charged for my Zenpacks order?
    Your credit card will typically be charged for your Zenpacks order at the time of purchase or shortly thereafter. If you have pre-ordered an item or selected a subscription plan, your credit card may be charged according to the billing cycle associated with your order or subscription.
  • Are my payment details secure when making a purchase on Zenpacks?
    Yes, Zenpacks prioritizes the security of your payment details and utilizes industry-standard encryption protocols to protect your sensitive information during transactions. Our secure payment gateway ensures that your payment details are transmitted safely and securely.
  • Can I save my payment information for future purchases on Zenpacks?
    Yes, you have the option to save your payment information securely within your Zenpacks account for future purchases. This allows for faster checkout and seamless payment processing for subsequent orders. Your payment details are encrypted and stored securely to protect your privacy and security.
  • Does Zenpacks offer payment plans or financing options for large orders?
    Yes, ZenPacks offers payment plans through PayPal for large orders or purchases exceeding a certain amount. Please contact our customer support team or inquire during the checkout process to learn more about the available payment plans and financing options.
  • Can I request an invoice or receipt for my Zenpacks order?
    Yes, you will receive an electronic invoice or receipt for your Zenpacks order via email shortly after your purchase is confirmed. This invoice or receipt will include details of your order, including itemized pricing, taxes, shipping charges, and payment information.
  • What should I do if there are discrepancies or issues with my Zenpacks billing statement?
    If you notice any discrepancies or issues with your Zenpacks billing statement, please contact our customer support team immediately for assistance. We will investigate the issue and work with you to resolve any billing-related concerns promptly.
  • Can I set up automatic payments for my Zenpacks subscription or recurring orders?
    Yes, Zenpacks offers the option to set up automatic payments for subscription plans or recurring orders. During the checkout process for subscription-based products, you can typically select the option for automatic renewal and provide your preferred payment method. Your subscription will renew automatically according to the billing cycle associated with your order.
  • Are there any additional fees or charges associated with my Zenpacks order?
    In addition to the cost of products and shipping, there may be additional fees or charges associated with your Zenpacks order, such as taxes, customs duties, or import fees for international orders. These fees may vary depending on your location, the products ordered, and applicable regulations. Please review your order summary during checkout for details on any additional charges.
  • How can I update my billing address or payment method for my Zenpacks account?
    You can update your billing address or payment method for your Zenpacks account by logging in and navigating to the "Payment" or "Billing" section of your account settings. From there, you can edit your billing address, add or remove payment methods, and update your payment preferences as needed.
  • What is Zenpacks' return policy?
    Zenpacks offers a hassle-free return policy for eligible items. If you are not completely satisfied with your purchase, you may return eligible items within 21 days of delivery for a refund or exchange. Please review our return policy for specific eligibility criteria and instructions on how to initiate a return.
  • How do I initiate a return with Zenpacks?
    To initiate a return with Zenpacks, please contact our customer support team at info@zenpacks.com.au within 21 days of receiving your order. Our team will guide you through the return process and provide you with instructions on how to return the item(s) for a refund or exchange. Please note that returned items must be in their original condition and packaging.
  • Are there any items that are not eligible for return or refund with Zenpacks?
    While most items are eligible for return or refund with Zenpacks, there may be certain exceptions. Items that are personalized, customized, or used may not be eligible for return or refund. Additionally, perishable or consumable items may not be eligible for return due to health and safety regulations.
  • How long does it take to process a refund with Zenpacks?
    Once we receive your returned item(s), Zenpacks will process your refund within 2-5 business days. The time it takes for the refund to appear in your account may vary depending on your payment method and financial institution. You will receive email notification once your refund has been processed.
  • What should I do if my Zenpacks order arrives damaged or defective?
    If your Zenpacks order arrives damaged or defective, please contact our customer support team immediately to report the issue. We will work with you to resolve the issue and arrange for a replacement, exchange, or refund as appropriate. Please provide photos or documentation of the damage or defect for our records.
  • Can I return an item purchased from Zenpacks at a physical store location?
    Zenpacks primarily operates as an online retailer, and returns must be processed through our online return process. We do not currently accept returns or exchanges for online purchases at physical store locations. Please contact our customer support team for assistance with your return.
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