Money Back Guarantee
At ZenPacks, we take pride in delivering high-quality, eco-friendly packaging solutions. Your satisfaction is our top priority. That’s why we offer a 100% Money Back Guarantee on all our products. If you’re not completely satisfied with your purchase, we’ll make it right—no questions asked!
Why Choose ZenPacks?
Eco-Friendly Packaging: We provide sustainable, biodegradable, and compostable products.
Quality Assurance: Every product undergoes strict quality checks to ensure it meets our high standards.
Risk-Free Purchases: If our products don’t meet your expectations, return them for a full refund or exchange.
Eligibility for Refunds
Unused and unopened items can be returned for a full refund.
Damaged or defective products are eligible for free returns and exchanges.
Custom and bulk orders may be subject to a restocking fee depending on the circumstances. Please contact our team for more details.
Read our full Refund Policy
How Our Money Back Guarantee Works
Easy Returns: If you’re unsatisfied with your product, contact our customer support team within 30 days of your purchase.
Quick Refunds: Once we receive your return, we’ll process your refund within 7 business days.
Free Returns on Defective Products: In the rare case of a product defect, we’ll cover the return shipping costs and ensure a smooth replacement or refund process.
How to Initiate a Return
Contact Us: Reach out to our support team via email or phone within 30 days of receiving your order.
Provide Order Information: Include your order number, product details, and reason for the return.
Send It Back: We’ll provide a prepaid return label if applicable, and instructions on how to return your item.
Our Commitment to Sustainability
Eco-Friendly Packaging Solutions
At ZenPacks, sustainability isn’t just a buzzword—it’s a promise. We are committed to providing eco-friendly packaging made from biodegradable, compostable, and recyclable materials. Our products are designed to help you reduce waste and minimize your environmental impact, offering sustainable solutions for your business and the planet.